Supervisor

We are seeking a candidate who can quickly grow from a team member into a Supervisor role. The ideal person will have a genuine interest in the climbing sector and, ideally, bring some experience in community outreach with strong communication skills.

The role includes a variety of tasks day-to-day in all aspects of the centre. These include but are not limited to:

Customer Service- Checking customers in and dealing with bookings as well as letting them know about our current deals and promotions.

Café- Food Preparation, making Barista style Coffee and Food Service.

Climbing Coaching- (all training will be provided) Varying from Introductions to climbing with adults and families, working with childrens groups (aged 5-17) during our regular kids’ clubs and external groups e.g. scouts and schools. DBS check is required.

Safety and Operations- Opening and closing checklists, and hourly safety walks of the centre.

First Aid- (training can be provided).

Cleaning- Keeping the centre clean and tidy by completing a cleaning rota during desk shifts. Plus, hoovering/deep cleaning shifts before the centre opens.

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Schedule:

The shift patterns will vary week to week including day times, evenings, and weekends.

The centre working hours are:

• Weekdays 10am-10pm
• Weekends 8:30am-7pm

Hours may vary for the following:

• School holidays 9:30am-10pm
• Bank Holidays 8:30am-7pm

Experience:

• 1 year customer service/hospitality/leisure experience.
• 1 year supervisor experience preferred.

Job Perks Include:

• Unlimited free climbing
• Free climbing at other agreed climbing walls
• Discounted food and retail
• Free hot drinks
• Gym membership
• On-site gym

Job Type: Full-time, Permanent

Pay: £12.21-£12.85 per hour

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