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Community and Membership Lead

Full-Time
Macclesfield

Community and Membership Lead

We’re looking for someone friendly, proactive, and community-minded to join our team.

This role is all about building relationships—connecting with local schools, clubs, and organisations, helping more people discover what we offer, and making sure everyone who walks through our doors has a great experience.

You’ll be:

• Reaching out to local groups and building partnerships

• Welcoming new members and helping them get the most from us

• Supporting events, outreach, and community activity

• Spending time in the centre serving customers and ensuring a great experience

• Working 30-40 hours per week with potential for some home-working

• Sharing ideas and helping the wider team deliver consistently excellent service

We’re looking for someone who:

• Is confident talking to new people and building relationships

• Has previous experience in sales

• Enjoys being out in the local community

• Has energy, initiative, and a positive attitude

• Leads by example when it comes to customer experience

No hard sales pitch here—this is about genuine connection and growing a strong local community.

📍 Based in Macclesfield

Hourly rate from £13:35 (depending on experience) plus a generous bonus package

📩 Interested? Send your CV to Sam at sam@substation.co.uk

Email the hiring manager

Apply with your CV and a cover letter by emailing the hiring manager. We try to get back to every applicant but that isn't always possible where there are high numbers of applicants.

sam@substation.co.uk